Ini188 cares about your privacy. This document transparently explains how we collect, use, store, and protect your personal information when you use our platform. Your trust is the foundation of our service.
Important Note: This Privacy Policy applies to all users of the ini188 platform, including the website, Android and iOS mobile apps, and all related services. By registering or using the ini188 platform, you agree to the terms of this Privacy Policy.
Ini188 is a trusted online casino gaming platform designed for adult players in Malaysia. We understand that your personal information is a highly valuable asset, and we take this responsibility seriously.
This Privacy Policy is designed to give you full clarity on our data management practices — from the types of data we collect, to how we use it, protect it, and how long we retain it. We believe transparency is the foundation of trust, and your trust is what we value most.
Ini188 operates in compliance with applicable data protection laws and regulations, including Malaysia's Personal Data Protection Act 2010 (PDPA). Our entire team — from technical to customer support — is trained to handle your data with full professionalism and confidentiality.
Our Commitment: ini188 has never and will never sell, rent, or commercialise players' personal data to any third party for marketing purposes without your consent.
Ini188 collects your personal data through several different methods depending on how you interact with our platform. Below is a full breakdown of the types of data we collect:
When you register an account with ini188, we collect information you provide directly:
As part of the Know Your Customer (KYC) process required for anti-money laundering compliance, we may request:
We also collect data automatically when you use the ini188 platform:
| Data Type | Example | Purpose |
|---|---|---|
| Technical | IP address, browser type, operating system | Security & fraud detection |
| Usage | Pages visited, session duration, clicks | User experience improvement |
| Devices | Device ID, phone model, screen resolution | Mobile app optimisation |
| Transactions | Deposit, withdrawal, and wagering history | Financial records & AML compliance |
| Location | Country/region based on IP | Geographic restriction compliance |
Every time you contact the ini188 support team via live chat, email, or any other communication channel, we retain a record of that conversation for quality control, staff training, and future dispute resolution purposes.
Ini188 uses collected data solely for legitimate and necessary purposes. We do not use your data for any purpose unrelated to the services you use. The following are the primary purposes for which your data is used:
With your consent, we may send:
You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or through the notification settings in your account. This will not affect important operational communications related to your account.
Ini188 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the ini188 platform. Essential cookies cannot be disabled as they are critical to platform operation.
The ini188 mobile app uses internal analytics that do not rely on browser cookies; however, you can manage tracking permissions in your device settings.
Ini188 does not sell, rent, or disclose your personal data to third parties except in the following limited circumstances:
We share necessary data with carefully selected third-party service providers that help us operate the platform, including:
All third-party providers are bound by strict confidentiality agreements and may only use your data for the specific purposes agreed upon with ini188.
Ini188 will disclose your personal data when required by law, including when complying with court orders, investigating fraud or money laundering, and cooperating with legitimate regulatory authorities.
We Will Never: Sell your data to advertisers, share your data with competitors, or disclose your financial information without your consent except where required by law.
Protecting your personal data from unauthorised access, loss, or disclosure is ini188's highest priority. We implement multiple layers of technical and organisational security to ensure your data remains protected at all times.
While we take all reasonable steps to protect your data, no security system can be guaranteed to be one hundred percent foolproof. In the event of a data breach affecting your information, we will notify you and the relevant authorities within the timeframe required by law.
Ini188 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable laws and regulations.
When data is no longer required and there is no legal obligation to retain it, ini188 will securely delete or anonymise the data using industry-standard methods.
As an ini188 user, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 and related regulations. We are committed to making it easy for you to exercise these rights:
You have the right to request a copy of all personal data we hold about you at any time.
You can request that we correct any inaccurate or incomplete personal data.
Under certain circumstances, you may request that we delete your personal data, subject to legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You can request your data in a machine-readable format for transfer to another service.
You can request that we restrict the processing of your data in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact our Data Protection team at [email protected]. We will process your request within 30 working days. In complex cases, this period may be extended up to 60 days with notice to you.
The ini188 platform is strictly for users aged 18 and above. We do not knowingly collect, use, or disclose personal data of individuals under the age of 18.
If we discover that personal data of individuals under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.
Parents and guardians who believe their child or ward may have registered on the ini188 platform without permission are advised to contact our support team immediately for follow-up action.
If you suspect a child in your care is accessing an online gambling platform, please enable parental controls on their device and contact us immediately at [email protected].
Ini188 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments.
When we make significant changes, we will notify you via:
The "Last Updated" date at the top of this document will be updated whenever changes are made. Continued use of the ini188 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For formal data rights requests, please allow up to 30 business days as required by law.
ini188 is committed to resolving all privacy complaints in a fair and transparent manner. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Malaysian Personal Data Protection Department.
We invest in the best technology and processes to ensure your privacy is protected at all times.
All communications between your device and the ini188 servers are encrypted with 256-bit SSL — the same technology used by Malaysia's major banks to protect financial transactions.
Ini188 has never sold, rented, or commercialised your personal data to third parties for advertising purposes. Your data is used solely to improve our services to you.
Through your account settings, you can control the types of communications you receive, review the data we hold, and request data deletion at any time.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that your rights as a Malaysian user are fully protected under local law.
In the event of a security incident affecting your data, we are committed to notifying you within the timeframe required by law and taking immediate remedial action.
The ini188 support team is available around the clock to assist you with any privacy or data security enquiries via live chat and email.